
Kit Kat Chocolatory: Shopify POS Pro Setup & Training At Popup Store
Hong Kong’s first-ever Kit Kat Chocolatory pop-up store was opened in the heart of Causeway Bay, providing an exciting and fun experience for customers with their limited KitKat bars made of fruity flavors such as Yuzu, passion fruit, matcha, and cacao grown in volcanic.
With the brand’s marketing, media exposure, and PR releases, the public was well aware of the popup store even before the official launch. With the popularity of the event and the limited time period, the expectations were high.
Client
Kit Kat Chocolatory
Website
shop.nestle.com.hk/en/products/kitkatchocolatoryServices
POS Operation Consultation
Set up Shopify POS in physical pop up store
Onsite training and support
Deliverables
Setup products in Shopify store
Customized invoice layout for a laser printer
Supply printing materials
Set up the printer/ Connect the Bluetooth printer to the iPad

Challenge
With the newly set up pop-up store, customers could visit and purchase the different flavors of Kit Kat bars and also enjoy a cup of Nespresso. However, given the store had limited space available, a quick checkout and payment system was needed.
Adding on, KitKat Chocolaotry was looking to print out a customized receipt for its customers after payment.
Solution
Given a tight schedule to meet the popup store opening date, Navy FAB was able to successfully create a customized invoice and set up the Shopify POS Pro on site. Staff training on operating the Shopify POS Pro was also provided beforehand to ensure smooth checkout and payment process. Navy FAB also provided on-site support in order to help solve any unexpected issues that occurred during the early opening dates.

Project Highlights
Tailor-made Invoice Layout for Laser Printer Output
With the Shopify invoice, Kit Kat Chocolatory wanted to create a customized layout and design of the receipt. After continuous draft review and changes, the layout design was confirmed and printing tests were carried out on the laser printer to make sure that the size and layout is right and there are no quality issues.
On-Site Shopify POS Set Up
On-Site Training and Support
Result
The popup event is a great success to KitKat Chocolatory and the popularity of this event is unexpectedly huge. With Shopify POS Pro and Navy FAB team’s expertise, KitKat Chocolatory team can start a popup store without purchasing a lot of traditional POS hardware. It also worth to mention that Shopify POS provides comprehensive reports and analytics for Nestle’s marketing team to monitor the sales and inventory through Shopify’s robust cloud platform in anytime, anywhere and on any devices.