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專業的團隊和服務,一路上為你提供幫助

Easyship

物流

Easyship is a leading eCommerce shipping platform that enables frictionless shipping and fulfillment for businesses of all sizes. Easyship is connected to over 250 shipping solutions and helps merchants to find the most cost-effective solution, allowing merchants to save time and money while scaling globally with exclusive discounts on shipping rate.

ShipAny

物流

Online stores and ecommerce have strong demand for logistics services. ShipAny logistics platform supports multiple online stores and ecommerce platform systems. Users could also log in ShipAny Web Portal or through ShipAny API to connect to multiple logistics service providers such as SF Express, ZTO Express, LALAMOVE, and more. It is also connected to over 2,000 pickup points and popular pickup lockers such as SF Lockers and convenience stores. Just as PayPal is a Payment Gateway, ShipAny is acting as a Logistics Gateway for Hong Kong merchants over various ecommerce platforms.

Growave

忠誠計劃

Growave - an all-in-one Shopify marketing app with powerful tools for photo reviews, wish lists, loyalty programs, gift cards, referrals, and UGC. With Growave, you can lower your customer acquisition costs by retaining customers and encouraging referrals. It also allows users to leave reviews and other user generated content, combined with the wishlist reminder emails, driving your sales to the next level.


Rise.ai

忠誠計劃

Rise.ai is a store credit and loyalty program solution to help you harness the power of gift cards to increase revenue and loyalty, and drive new customers to your store. Through Rise.ai, you can start a flexible reward program with automated store credit flows that are both quick and easy to redeem, turning new customers into loyal customers, building a stronger customer relationship and increasing customer lifetime value.


Smile.io

忠誠計劃

To a Shopify merchant, the more interaction he has with the store, the more valuable that customer is. Smile.io provides a simple way to encourage actions that build customer relationships as well as increase their brand loyalty.

Smile provides 3 modules: “Points”, “Referrals”, and “VIP”. Merchants can reward customers for their purchasing, referring friends to purchase, signing up for an account, sharing or following on social media, birthdays, and more. Examples of rewards are points accumulation, discount coupons, gift-giving, or anything else you want to reward your customers with. Smile.io can be integrated with Gorgias and Kalviyo, allowing you to provide more comprehensive customer service for your loyal customers.


Omnisend

電郵行銷

Omnisend is an Email & SMS marketing platform trusted by many eCommerce merchants with a marketing automation platform that is easy to use. Omnisend provides pre-built omnichannel automation to help you turn visitors into shoppers while you focus your resources on something else. Omnisend helps you do smart segmentation based on shopping behavior, campaign engagement, and profile data. After the segmentation, Omnisend will send the notification to the right person using the right platform, increasing the effectiveness of your marketing as well as your revenue.

Klaviyo

電郵行銷

Klaviyo is a unified customer platform for you to synchronize all your Shopify data. It was launched in 2012, features include AB testing, automated email response, product recommendations, commerce-focused reporting, back-in-stock automations, and more. Klaviyo can segmentize customers by analyzing their purchase, payment, cart abandoning behaviors, etc. Moreover, it can be integrated with Smile.io to provide more comprehensive customer service for your loyal customers.

Sleekflow

客戶服務

SleekFlow 是一個全管道的社交商務平台,商家可以透過短訊、網站即時聊天和流行的社交和通訊軟件與客戶對話交流。Sleekflow利用智能資訊傳送規則和目標宣傳訊息,從而簡化銷售、顧客支援和市場推廣的工作流程,讓與客戶來往變得簡單。Sleekflow支援香港和亞洲地區所有流行的即時通訊軟件,包括WhatsApp、Facebook Messenger、Instagram、微信、SMS和LINE,讓您在一個平台上與來自所有平台的客戶進行交流。


Shopify

電商平台

Shopify是一個適合所有網絡業務的電商平台。Shopify商家可以透過Shopify 管理介面輕鬆管理銷售、顧客和庫存。Shopify同時設有強大的支援團隊以及Shopify專家(經過認證的Shopify合作夥伴)為商家優化他們的網頁和開發新功能以及程式以提供更好的顧客體驗。

Gorgias

客戶服務

Gorgias is a customer support platform for eCommerce, it provides automated responses to questions commonly asked by customers. The system helps you save time by making personalized responses using customer variables and automate responses on simple tasks using self-service. With Gorgias, you can also manage all support requests from different channels in one single platform including email, live chat, social media, and SMS, saving valuable time. Gorgias can also be integrated with Smile.io and Growave to help you provide even better customer support to your loyal customers.


OmniChat

客戶服務

Omnichat 提供的跨平台營銷策略,讓商家可以將自己的網站與 Facebook Messenger、LINE 和 WhatsApp Business 無縫連接,從多渠道與客戶對話,跟踪網站用戶行為,自動引導客戶現場購買,到 通過 LINE 或 Facebook 再營銷消息,Omnichat 是您電子商務之旅中最好的伙伴。 Omnichat的全渠道消息中心支持團隊協作,允許商家將任務分配給不同的團隊成員並管理每個任務的進度,而無需切換到不同的窗口,大大提高客戶支持團隊的效率。

其他夥伴

作品

Innotier

Innotier最初是一個主力做研發的英國B2B服裝公司。

Rooftop Republic

Rooftop Republic 是一家屢獲殊榮的社會企業,致力於創建以城市農業為動力的可持續城市和社區。 通過他們的舉措,他們為客戶提供高質量的農場和管理服務,並通過活動和研討會吸引社區。

Navy FAB團隊有豐富的電商知識,幫助你升級並改造你的電子品牌形象、制定你進入全球市場的策略,引領你的品牌走向海外

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